An AI audit for logistics and freight operators — built around the admin, not the truck.
Trucks, lanes, and drivers are not where the hours leak. The leak is in the back office: POD chasing, freight invoice disputes, manual status updates, customs paperwork in three different inboxes. The audit shows where AI saves real hours in dispatch and finance, and where it has no business being anywhere near a declaration.
14 days · under 2 hours of your team’s time · 0 refunds in 15+ audits
Where logistics back offices lose hours every week
These are the admin drains we see most often across freight forwarders, road carriers, and last-mile operators. The audit quantifies each one in your operation.
PODs that never arrive, arrive blurry, or arrive in the wrong inbox. Hours a week emailing drivers, depots, and customers to close the loop.
Carrier invoices vs. quoted rates vs. accessorials. Spreadsheet-by-spreadsheet matching, line by line, every Friday.
Customer service typing status updates copied from a TMS or a driver text into a customer portal or email reply.
Rate confirmations, BOLs, CMRs, customs paperwork. Routed through shared inboxes with no audit trail.
Same load reassigned three times across a shift. None of it captured anywhere a manager can see.
Short-shipped, damaged, refused. Each claim assembled from scratch, with evidence pulled out of email threads.
Workflows AI should not touch in freight.
The cost of a wrong declaration or a missed dangerous-goods step does not show up in a productivity dashboard. It shows up in a customs hold, a fine, or a refused shipment.
- Final customs declarations and HS-code sign-off
- Dangerous-goods classification and DG paperwork
- Driver safety decisions and hours-of-service overrides
- Insurance claim approvals and liability decisions
- Customer compliance attestations (food, pharma, regulated freight)
Fourteen days. Three stages.
Mapping, diagnosis, handover. The audit comes before any build, so you know what is worth automating, what should stay human, and what to fix first.
A document built to be acted on, not filed.
One structured diagnostic document. Five sections, every one specific to your lanes, your TMS, and your back-office.
- §01Process map of how the operation runs today — order intake to invoice
- §02Admin Hour Map showing where dispatch and finance hours actually go
- §03Waste / Win / Risk / Fix matrix scored across your workflows
- §04Do-not-automate list, with the regulatory reason for each item
- §05Top 3 implementation-ready build specs for your highest-value workflows
- §0690-day roadmap with sequencing, risk, and savings outlook
What ops directors in this sector actually ask.
Find out where AI earns its keep in your dispatch and finance teams — and where it doesn't.
Book the audit14 days · under 2 hours of your team’s time · 0 refunds in 15+ audits.