Case studies

$2.18M/yr of waste, quantified across our first 8 audits.

Audits run March to July 2026. Every figure below is traced to the client’s own words, in their own rates and volumes. No names, no logos: anonymity is a condition of the engagement.

Featured · implementation

Half the emails. The most booked calls they’ve ever had.

Airfare Snacks’ lead generation, rebuilt. In the founder’s own words, on camera. The one named case on this site.

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Real assessments

Eight businesses. Every finding priced.

We looked at how each business worked, found where time and money were being lost, and priced the findings using its own rates and volumes. Then we showed the team what to fix first and where AI could help.

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Manufacturing

$1,213,960/yr

A storage-systems manufacturer losing $1,213,960 a year, found in 68 places

June 2026 · Mid-sized and growing, four businesses stacked into one

Automotive

$362,730/yr

A car dealer sitting on $362,730 a year, most of it revenue nobody was chasing

May 2026 · Owner-led: three car buyers, one finance broker

Construction & trades

$164,295/yr

A piping contractor burning 144 hours a week on hand work, worth $164,295 a year

July 2026 · 60–70 staff, 5 sites

Hospitality & events

$85,200/yr

A small catering business leaking $85,200 a year and 30 hours a week

April 2026 · Owner-led, small team plus an offshore VA

Wholesale & distribution

$179,060/yr

A nine-person skincare distributor with $179,060 a year on the table, starting with leads that died at one voicemail

March 2026 · 8–9 staff, four field reps, 150–250 clinic accounts

Recruitment & placement

$252,760/yr

A placement agency billing only around 120 of its 300 to 400 clients, with $252,760 a year of documented waste

May 2026 · 10 head-office staff, 300–400 families a year

Immigration services

$208,000/yr

An immigration firm running cases on spreadsheets, with $208,000 a year of documented waste

April 2026 · 8 staff, 2 offices, 30–40 active applications

Marketing & creative

$92,560/yr

A marketing agency whose growth ceiling was the founders' own hours, with $92,560 a year of documented waste

June 2026 · 2 founders + 5 contractors

The other side of the audit

Sometimes the answer is: not yet.

Payroll we said to keep typing by hand. Reporting we refused to automate on a broken backend. Compliance we kept human on purpose. Real calls, from the same audits.

Case 9

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37 REAL FINDINGS · EVERY FIGURE FROM THE BUSINESS’S OWN RATES AND VOLUMES

ManufacturingRoughly 80% of the project team's time goes to repetitive admin and re-keying, not managing projects$416,000/yrManufacturingStandard low-complexity items quoted and processed by hand when they could be sold self-service online$150,000/yrManufacturingFor every five people on site bringing data back, five office people keying and interpreting it$130,000/yrAutomotiveAround 60 web leads a month tick yes to finance, and only 1 to 2% ever complete the application$114,000/yrAutomotiveOf roughly 30 active referral partners, only about 15% send referrals consistently. The rest sit idle$105,000/yrFind yours →Construction & tradesOne full-time person doing nothing but manual equipment tracking and condition reports$98,800/yrAutomotiveSub-5% web conversion. Lift it a few points and the maths moves fast$90,000/yrManufacturingNo item-level data on $1.3M of annual roofing and rainwater spend, so no way to negotiate on it$65,000/yrHospitality & eventsManual data entry across three bolted-together platforms and a Google Sheet$47,450/yrManufacturingWork scattered across six tools with no single system of record, so nothing is ever fully trusted$39,000/yrFind yours →ManufacturingOne person hand-checks documents for a quarter of every week before anything moves$32,500/yrManufacturingThe freight schedule gets manually rebuilt in a spreadsheet every single morning$31,200/yrManufacturingPart-loads never consolidated, so three or four small trucks roll to the same site in the same week$30,000/yrManufacturingOne person spends ten hours a week untangling ERP configuration errors nobody else can trace$26,000/yrHospitality & eventsMissing automation, including a 7-step manual deposit checklist across four separate tools, every day$22,750/yrFind yours →Construction & tradesReviewing timesheets across 70-plus workers, back and forth on errors$19,500/yrAutomotiveZero retention or referral outreach to past buyers$18,000/yrWholesale & distributionTwo days on-site to onboard each new clinic, one of them theory that could be recorded once$15,600/yrWholesale & distributionReconciling the reps' GPS tracking against three separate systems by hand$15,600/yrManufacturingRoughly 80% of the project team's time goes to repetitive admin and re-keying, not managing projects$416,000/yrManufacturingStandard low-complexity items quoted and processed by hand when they could be sold self-service online$150,000/yrManufacturingFor every five people on site bringing data back, five office people keying and interpreting it$130,000/yrAutomotiveAround 60 web leads a month tick yes to finance, and only 1 to 2% ever complete the application$114,000/yrAutomotiveOf roughly 30 active referral partners, only about 15% send referrals consistently. The rest sit idle$105,000/yrFind yours →Construction & tradesOne full-time person doing nothing but manual equipment tracking and condition reports$98,800/yrAutomotiveSub-5% web conversion. Lift it a few points and the maths moves fast$90,000/yrManufacturingNo item-level data on $1.3M of annual roofing and rainwater spend, so no way to negotiate on it$65,000/yrHospitality & eventsManual data entry across three bolted-together platforms and a Google Sheet$47,450/yrManufacturingWork scattered across six tools with no single system of record, so nothing is ever fully trusted$39,000/yrFind yours →ManufacturingOne person hand-checks documents for a quarter of every week before anything moves$32,500/yrManufacturingThe freight schedule gets manually rebuilt in a spreadsheet every single morning$31,200/yrManufacturingPart-loads never consolidated, so three or four small trucks roll to the same site in the same week$30,000/yrManufacturingOne person spends ten hours a week untangling ERP configuration errors nobody else can trace$26,000/yrHospitality & eventsMissing automation, including a 7-step manual deposit checklist across four separate tools, every day$22,750/yrFind yours →Construction & tradesReviewing timesheets across 70-plus workers, back and forth on errors$19,500/yrAutomotiveZero retention or referral outreach to past buyers$18,000/yrWholesale & distributionTwo days on-site to onboard each new clinic, one of them theory that could be recorded once$15,600/yrWholesale & distributionReconciling the reps' GPS tracking against three separate systems by hand$15,600/yr

Hospitality & eventsUpsell revenue never captured: one post-event email and no follow-up at all$15,000/yrAutomotiveNo follow-up on deals that stall after pricing lands$14,400/yrAutomotiveNo staff performance reporting. Automating it recovers the value$13,374/yrWholesale & distributionA staff member looking up product prices for reps and clients all day, about an hour a day$13,000/yrAutomotiveThe finance broker phones 95% of finance leads to fill in their applications by hand$12,249/yrFind yours →Wholesale & distributionThe owner reviewing 150 agency leads against their websites on his own weekends$10,400/yrConstruction & tradesA project manager checking every line of every supplier quote against the take-off$10,000/yrConstruction & tradesTwo senior people peer-reviewing each tender estimate before it goes out$9,620/yrConstruction & tradesTwo people sitting together for about two days to configure each new job$9,600/yrConstruction & tradesA project manager hand-gathering data from three places to build the weekly progress report$8,750/yrFind yours →AutomotiveThe finance broker reads roughly 20 lender guideline documents every month$8,749/yrHospitality & eventsDuplicate work, including packing lists that are never fully right and get double-checked by hand$7,800/yrAutomotiveChasing uncontacted leads by hand$5,249/yrWholesale & distributionReactively digging through the CRM to check whether reps had done anything$5,200/yrWholesale & distributionRe-keying a 13-field qualification checklist for about 15 leads a week$5,200/yrFind yours →Construction & tradesSetting up each new employee by hand across three separate systems$3,900/yrConstruction & tradesCounting a large take-off by hand runs two people about three weeks, every job. Held out of the annual figure on purpose3 wks/jobHospitality & eventsCommunication gaps, including run sheets printed on paper and stuck on the kitchen fridge$1,300/yrHospitality & eventsUpsell revenue never captured: one post-event email and no follow-up at all$15,000/yrAutomotiveNo follow-up on deals that stall after pricing lands$14,400/yrAutomotiveNo staff performance reporting. Automating it recovers the value$13,374/yrWholesale & distributionA staff member looking up product prices for reps and clients all day, about an hour a day$13,000/yrAutomotiveThe finance broker phones 95% of finance leads to fill in their applications by hand$12,249/yrFind yours →Wholesale & distributionThe owner reviewing 150 agency leads against their websites on his own weekends$10,400/yrConstruction & tradesA project manager checking every line of every supplier quote against the take-off$10,000/yrConstruction & tradesTwo senior people peer-reviewing each tender estimate before it goes out$9,620/yrConstruction & tradesTwo people sitting together for about two days to configure each new job$9,600/yrConstruction & tradesA project manager hand-gathering data from three places to build the weekly progress report$8,750/yrFind yours →AutomotiveThe finance broker reads roughly 20 lender guideline documents every month$8,749/yrHospitality & eventsDuplicate work, including packing lists that are never fully right and get double-checked by hand$7,800/yrAutomotiveChasing uncontacted leads by hand$5,249/yrWholesale & distributionReactively digging through the CRM to check whether reps had done anything$5,200/yrWholesale & distributionRe-keying a 13-field qualification checklist for about 15 leads a week$5,200/yrFind yours →Construction & tradesSetting up each new employee by hand across three separate systems$3,900/yrConstruction & tradesCounting a large take-off by hand runs two people about three weeks, every job. Held out of the annual figure on purpose3 wks/jobHospitality & eventsCommunication gaps, including run sheets printed on paper and stuck on the kitchen fridge$1,300/yr

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